Soft Skills Salon
Welcome to the Soft Skills Salon: an audible think-tank on soft skills with your host, Diana Kawarsky. This podcast is where you learn how soft skills make a difference to your work, your teams, and your organization. Here, you will listen to international and diverse voices, both novices and experts, discussing their real-life perspectives, strategies, and insights. Learn how, when, and where our guests have experienced soft skills having a positive impact on-the-job. Each episode is a conversation based on our Soft Skills Impact Questionnaire. Join us for a dynamic and informative chat because “Conversation is the Currency of Communication”.
Soft Skills Salon
The importance of empathy, leadership and assertiveness in policing with Lorelle Luciuk
In this episode, we are joined by Lorelle Luciuk, a platoon staff sergeant with over 27 years of experience in Ontario's policing community. Diana and Lorelle discuss how the policing community has undergone a shift in culture towards empathy as a form of communication. The traditional military-based approach has given way to a more empathetic approach that allows officers to build better relationships with the people they serve. This shift towards empathy is not only important in communication but also in mental health promotion, as it fosters genuine caring and better self-awareness. They continue their discussion by examining how clear communication and a culture of assertiveness are crucial to effective policing. They conclude the discussion by stressing that asserting oneself on the job can be challenging and complicated, especially for female law enforcement officers who face gender biases.
Today's Selected Questions
- Where have you seen or experienced empathy in your career?
- What does success leading others look like to you?
- How do you effectively assert yourself on the job?
Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
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