Soft Skills Salon
Welcome to the Soft Skills Salon: an audible think-tank on soft skills with your host, Diana Kawarsky. This podcast is where you learn how soft skills make a difference to your work, your teams, and your organization. Here, you will listen to international and diverse voices, both novices and experts, discussing their real-life perspectives, strategies, and insights. Learn how, when, and where our guests have experienced soft skills having a positive impact on-the-job. Each episode is a conversation based on our Soft Skills Impact Questionnaire. Join us for a dynamic and informative chat because “Conversation is the Currency of Communication”.
Soft Skills Salon
The secret sauce to winning friends and influencing people in the workplace with Alan Middleton
In this episode, host Diana Kawarsky speaks with Alan Middleton, an independent author, speaker, and consultant with Sage Management Advice. The conversation centres around soft skills in the workplace. Alan shares his insights on how the COVID-19 pandemic has impacted the need for soft skills and the importance of listening to frontline employees. The conversation also covers the significance of complexity theory in planning and decision-making, building trust with customers and employees in the banking industry, successful leadership, developing mobility systems, and recognizing and understanding cultural differences in the workplace. The episode highlights the importance of soft skills and cultural awareness in the workplace, especially in the current global climate.
Today's Selected Questions
- How do you compare pre-COVID soft skills to what we frame as moving beyond COVID soft skills at work?
- What does success leading others look like to you?
- What have you seen or done on the job to develop a person's professional presence?
Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
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