Soft Skills Salon
Welcome to the Soft Skills Salon: an audible think-tank on soft skills with your host, Diana Kawarsky. This podcast is where you learn how soft skills make a difference to your work, your teams, and your organization. Here, you will listen to international and diverse voices, both novices and experts, discussing their real-life perspectives, strategies, and insights. Learn how, when, and where our guests have experienced soft skills having a positive impact on-the-job. Each episode is a conversation based on our Soft Skills Impact Questionnaire. Join us for a dynamic and informative chat because “Conversation is the Currency of Communication”.
Soft Skills Salon
The secret sauce for surviving office drama with Keren Castelli
In this podcast episode of the Soft Skills Salon, host Diana Kawarsky has a conversation with change management expert Keren Castelli about the critical role of soft skills in the workplace, especially during the pandemic-induced shift to remote work. They discuss the misperceptions of soft skills as less valuable than hard skills and advocate for terms like "emotional quotient" to represent their importance better. Keren shares her strategies for promoting empathy and understanding during change, such as welcoming resistance and using affirmations to resolve conflicts. The episode emphasizes the significance of empathy, listening, and open communication in change management and conflict resolution.
Today's Selected Questions
- How do you compare pre-Covid soft skills to moving beyond Covid soft skills at work?
- Do you use the term soft skills? Why or why not?
Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.
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